Neugo AI
Agentic AI for governments, law firms, and regulated healthcare — productivity without the reputational risk.
AI for the cautious industries
Most agentic-AI platforms are built for tech-forward early adopters. Neugo is built for the opposite end: the UK Home Office, immigration law firms, regulated healthcare, and talent acquisition inside the NHS. These are sectors where you can't ship a prompt-and-pray demo and hope nobody notices the hallucination.
The brief: bring AI's real productivity gains — document understanding, KYC automation, structured client engagement — into workflows that satisfy UK GDPR, Home Office data-residency rules, SRA professional conduct standards, and NHS procurement frameworks. And make it feel as smooth as the consumer tools people actually like using.
Project Snapshot
AI you can put your name to
Selling AI into government and legal teams isn't a marketing problem — it's a procurement problem. The Home Office cares how the audit trail looks, not how clever the model is. The SRA cares that a summary is defensible if challenged. So the product had to do three things most AI tools don't.
Honest About Uncertainty
Every AI-generated output is flagged, sourced, and easy to override. The user is always the decision-maker — the AI never becomes the step.
Portable Across Providers
Run on public LLMs — OpenAI, Anthropic, Google — or proprietary models hosted in-house. No vendor lock-in, customer's choice.
Configurable, Not Magic
A senior partner can read the rule sets driving an AI summary, not just trust a black box. Required fields are defined per workflow.
Document Understanding
Configurable extraction with confidence scores — an immigration team sets which fields matter for which visa class, and the AI pulls only those.
Integrated Video
One-way and group video built into the workflow. Recordings attach to the client record with timestamped notes.
Full Audit Trail
Every AI suggestion and every human override is recorded — defensible documentation built for procurement and professional-conduct scrutiny.
Build around the workflow, not the model
We built Neugo as a set of vertical-specific workflows — immigration visa processing, legal client engagement, NHS recruitment — with the agentic-AI layer sitting underneath as a configurable engine, not a chat interface bolted on. Each workflow is a structured set of steps a regulated user has to perform: collect documents, verify identity, summarise materials, communicate with a client.
The AI assists at every step but never becomes the step. For document understanding we wired configurable rule sets and confidence-scored extraction. Video calls run on WebRTC and attach straight to the client record. The platform integrates with existing CRM and ERP systems without disrupting what the customer already runs.
I have worked with the TechMaven team for over 7 years. They have always been extremely professional and knowledgeable across the full tech stack of our solutions, delivering outstanding results on all Statements of Work. They always go the extra mile. They are an integral part of Neugo, and I cannot recommend them highly enough.
Live in government, legal, and healthcare
Neugo is live with the Home Office for visa workflow support, with UK immigration legal teams for client engagement, and with NHS HR teams for recruitment automation. The NHS-cited 50% reduction in recruitment time and cost is the kind of number that earns a second procurement meeting.
The positioning — agentic AI that respects the gravity of the industries it serves — proved defensible across verticals, because the underlying problem is the same: regulated organisations want AI's productivity wins without the reputational risk. We continue to ship as the engineering and brand team; each new vertical surfaces workflow patterns the platform absorbs.
Engineering Decisions
Bringing AI into a regulated workflow?
We build defensible, auditable AI platforms for sectors that can't compromise on trust. Let's talk about your use case.
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